Training Courses Offered:

• Professional Selling;
• Negotiating for Win-Win;
• Key Account Management;
• Price Increase Training;
• Essentials of Credit Management;
• Supply Chain Management;
• IT Skills for Sales;
• Finance for Non-Financial Managers;
• Packaging Product Knowledge;
• Great Customer Service;
• Time Management;
• Professional Networking.
  

Professional Selling is an excellent course that combines the following sales process together with a personality profiling system (Myers Briggs Type Indicators). Hence, sales people are better able to sell and negotiate with different personalities.

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Negotiating for Win-Win seeks to give delegates the ability to reach mutually-beneficial agreements that ensure they ‘give and get’.

Key Account Management is for senior sales people looking after major accounts. Promoting an ethos that seeks to agree a shared vision with Key Accounts, and then proactively undertake projects that deliver improvements that deliver progress toward this shared vision. If you’re competitive to start with, and keep on improving without being prompted – why would your most cherished customers go elsewhere?

Price Increase Training seeks to equip sales people with the arguments and the backbone to ask for more money! All of the clients that have been through this course have achieved the average price increase that they set out to.

Essentials of Credit Management is a comprehensive one day course for Credit Controllers, External Sales people and Finance managers. It covers all aspects of credit management, from opening accounts to avoiding expensive legal fees, by carrying out the necessary litigation in house.

Supply Chain Management gives delegates an alternative to reducing margins when under cost pressure...by giving trainees a modus operandi that systematically goes through the total cost in the supply chain and seeks to eliminate cost whilst actually enhancing margins.

IT Skills for Sales People takes delegates through either basic, intermediate or advanced levels in Microsoft Excel, PowerPoint, Word and Outlook. These courses are supported by comprehensive exercises on a CD-ROM and an accompanying training manual. We start at the most basic level (e.g. 2+2 in Excel) all the way to the most taxing functionality that Microsoft Office offers for use in a sales context.

Finance for Non-Financial Managers is a two-day course that will introduce you to the world of Balance Sheets and Profit & Loss accounts in layman’s terms.

Packaging Product Knowledge seeks to share our considerable expertise in a range of packaging materials. We’ll take delegates from the raw material all the way through the manufacturing process. An 80-page supporting manual ensures that delegates have a thorough reference manual to take away.

Great Customer Service looks to promote best practice in all customer contact.

Time Management adopts an approach that emphasises the value of doing what’s important rather than the urgent. By asking delegates to focus more on delivering their key objectives the course seeks to dramatically improve their subsequent effectiveness.

Professional Networking is the key to unlocking the vault to all of those unadvertised business opportunities presented through personal introductions. To grow your business or your career, it is essential to focus on continually expanding your circle of friends and associates. Connections with the right people will speed you along the path to success.

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We aim to ensure that the training translates into a best practice habit!

• The sales training course in particular is split over a number of months;
• Each module is followed by one-to-one coaching in the field – to ensure that the training has translated into a great habit.